FAQs & Troubleshooting
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MFC-J6710DW
391 Results
31.
Enable the Brother machine's network interface.
32.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
33.
I am unable to change my Brother machine's Receive Mode.
34.
Forward a fax to another fax machine when my machine has a mechanical problem.
35.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
36.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
37.
Change the number of times my Brother machine rings before it answers.
38.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
39.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
40.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
41.
What is Brother iPrint&Scan?
42.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
43.
I cannot make borderless prints.
44.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
45.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
46.
Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
47.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
48.
Unable to Print 5X
49.
How do I know which receive mode to select?
50.
Change the printer driver settings (Windows/macOS)
51.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
52.
Set up my Brother machine to forward the received faxes to another location.
53.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
54.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
55.
Why doesn't the machine answer when receiving a call?
56.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
57.
How do I factory reset the network settings?
58.
What is the recommended paper?
59.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
60.
I'm using Macintosh. What is the PreScan option used for?