MFC-J6710DW FAQs & Troubleshooting MFC-J6710DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 08/08/2013 I still receive the error message "Paper Jam" after I removed the jammed paper. 2. 02/03/2012 Paper Jam 3. 21/02/2011 Paper jams or ink trace (smudges) occur when feeding A3 paper. 4. 08/12/2010 Document Jam Paper Feed / Paper Jam FAQs & Troubleshooting