DS-620 FAQs & Troubleshooting DS-620 Not your product? Sort by: Updated Date Popularity 6 Results 1. 12/17/2018 The scanned documents are put into the incorrect order. (macOS) 2. 10/15/2018 The file size is too large. 3. 10/15/2018 OCR feature does not work. 4. 10/15/2018 The scan speed is too slow. 5. 10/15/2018 Operation system return error 6. 04/06/2015 My scanner gets warm. Scan FAQs & Troubleshooting