FAQs & Troubleshooting
Popular |
PT-9700PC
152 Results
1.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
2.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
3.
Uninstalling the printer drivers (Linux®)
4.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
5.
Where can I find my Brother printer's serial number?
6.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
9.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
10.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
11.
How to identify your Operating System (OS) for Windows or Mac
12.
Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
13.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
14.
How do I transfer label templates with P-touch Transfer Express?
15.
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
16.
The tape got jammed or stuck in the printer.
17.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
18.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
19.
How do I uninstall the printer driver?
20.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
21.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
22.
Some of the print options in OpenOffice do not work. (Linux®)
23.
Adding a custom media size for continuous tape / roll (Linux®)
24.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
The paper settings specified from the server computer are not reflected on the client computer.
27.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
28.
How to print in high resolution mode using an HG tape
29.
Where can I download the latest P-touch Editor for Mac?
30.
How to open the Devices and Printers window