FAQs & Troubleshooting

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PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-9700PC

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Date: 02/06/2020 ID: faqp00000015_000

How to print in high resolution mode using an HG tape

After ensuing you have an HG tape installed:

  1. Click on "File" and select "Print" to open the Print dialog box.
  2. In the "Output" drop-down list, choose "High Resolution (HG Only)".
  3. Click on the "Print" button.

Do not select "High Resolution (HG Only)" when using TZ or AL tape, otherwise the error message "high resolution (360 x 720dpi) Please use HG tape for printing." will be shown.

Related Models

PT-9500PC, PT-9700PC, PT-9800PCN

If you need further assistance, please contact Brother customer service:

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