FAQs & Troubleshooting
Popular |
PDS-6000
62 Results
1.
Document misfeeds.
2.
How to identify your Operating System (OS).
3.
"Multifeed" or "Multifeed is detected."
4.
Replace Roller
5.
"Document Jam/too Long" or "A document is jammed in the ADF."
6.
TWAIN or WIA errors appear when starting to scan. (Windows)
7.
Change the image settings. (Using DS Capture)
8.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
9.
TWAIN errors appear when starting to scan. (Macintosh)
10.
Configure the Scan to Email Feature (Linux)
11.
No document in ADF.
12.
Do not open the ADF cover when scanning.
13.
Cannot use my scanner connection the USB hub.
14.
Scan using XSane or GIMP (Linux)
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
What driver package format is supported by my Linux distribution?
17.
Uninstall Scan-key-tool. (Linux)
18.
Unknown error.
19.
Cannot find the scanner.
20.
AFE LVDS test error
21.
My scanner is connected but it will not feed my document or do anything else.
22.
ADF cover open
23.
Pre-Required Procedures (Linux)
24.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
25.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
26.
White vertical lines or white stripes appear on the scanned image.
27.
ADF AFE R/W test error
28.
NVRAM R/W test error
29.
My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)