FAQs & Troubleshooting

Close

PDS-6000

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/04/2015 ID: faq00100141_000

White vertical lines or white stripes appear on the scanned image.

White vertical lines

 

Check the following points to resolve the issue:

 

  • The scanner is under direct sunlight.

    Move the scanner out of direct sunlight.

     

  • A light source is near the scanner.

    Move the scanner far away from the light source.

 

Related Models

PDS-5000, PDS-6000

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.