1.

Plastic Card Jam

2.

Replace Pad

3.

Replace Roller

4.

Replace Parts

5.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

6.

Document Jam

7.

USB Hub Not Supported (Scan to USB) or Other Error

8.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

9.

The document was not fed.

10.

TWAIN errors appear when starting to scan. (Macintosh)

11.

USB Flash Drive is Full (Scan to USB)

12.

Sending Error (Scan to FTP)

13.

Server Time Out (Scan to FTP)

14.

OCR does not work.

15.

Unusable Device (Other Error)

16.

Cover is Open

17.

Authenticate Error (Scan to FTP)

18.

A plastic card error occurs.

19.

My Brother machine doesn't feed a card for scanning.

20.

TWAIN or WIA errors appear when starting to scan. (Windows)

21.

Can not scan a long document.

22.

How to identify your Operating System (OS).

23.

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

24.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

25.

Download a file from the "Downloads" section and save it to Windows 10 computer.

26.

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

27.

The machine pauses for about 3 seconds between each page when scanning.

28.

What is Brother iPrint&Scan?

29.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

30.

Can I print from or scan to Android™ Smartphone?