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MFC-6490CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-6490CW

Not your product?

Date: 24/03/2016 ID: faq00002451_000

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

To resolve this issue, use the TWAIN driver instead of the WIA driver.

 

Please follow the steps below:

  1. From the Corel® Paint Shop Pro® X application, select File => Import => TWAIN Source....
  2. The Select Source dialog box appears.
  3. Choose the TW-Brother XXXXXXX and click Select. (Where XXXXXXX is your model name.)
  1. From the Corel® Paint Shop Pro® X application, select File => Import => TWAIN Acquire....
  2. The Scanner Setup dialog box appears.
  3. Configure your desired scan settings.
  4. Click Start to scan the image.
 

Related Models

DCP-1610W, DCP-375CW, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7025, DCP-7045N, DCP-7055, DCP-7065DN, DCP-8065DN, DCP-8070D, DCP-9010CN, DCP-9040CN, DCP-J105, DCP-J140W, DCP-L2540DW, DCP-T500W, MFC-1910W, MFC-255CW, MFC-465CN, MFC-490CW, MFC-5860CN, MFC-6490CW, MFC-7225N, MFC-7360, MFC-7420, MFC-7440N, MFC-7820N, MFC-7860DW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8510DN, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-8950DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9460CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J6510DW, MFC-L2700DW, MFC-L2740DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8850CDW

If you need further assistance, please contact Brother customer service:

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