FAQs & Troubleshooting

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MFC-6490CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-6490CW

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Date: 25/03/2016 ID: faq00100185_001

When I try to scan the document, the scanner application crashes. (OS X 10.11)

To resolve this issue, install the latest scanner driver.

The latest driver is available in the Downloads section of this website. Click here to download the latest driver.

Related Models

ADS-1100W, ADS-1600W, ADS-2100, ADS-2600We, DCP-145C, DCP-1610W, DCP-165C, DCP-195C, DCP-375CW, DCP-385C, DCP-585CW, DCP-6690CW, DCP-7030, DCP-7045N, DCP-7055, DCP-7065DN, DCP-8070D, DCP-9010CN, DCP-9040CN, DCP-J105, DCP-J125, DCP-J140W, DCP-L2540DW, DCP-T300, DCP-T500W, MFC-1910W, MFC-250C, MFC-255CW, MFC-490CW, MFC-6490CW, MFC-7320, MFC-7360, MFC-7440N, MFC-7860DW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-8910DW, MFC-8950DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9460CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J2320, MFC-J2720, MFC-J3520, MFC-J3720, MFC-J6510DW, MFC-L2700DW, MFC-L2740DW, MFC-L8600CDW, MFC-L8850CDW

If you need further assistance, please contact Brother customer service:

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