DS-620
 |
FAQs & Troubleshooting |
DS-620
Date: 15/10/2018 ID: faq00003074_000
My scanned image is missing.
Follow the steps below to improve the scanned image.
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The Document Guides are not adjusted to fit the width of the document.
Adjust the Document Guides to fit the width of the document.
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The settings are not suitable for your document. For example, a A4 document was fed when Letter was selected as document size.
Make sure the document size settings are suitable for your document.
> Click here to see how to check the document size settings.
DS-620, DS-720D
If you need further assistance, please contact Brother customer service:
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