FAQs & Troubleshooting

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MFC-J815DW XL

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J815DW XL

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Date: 10/16/2018 ID: faq00002645_011

My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.

If you are having issues using your Brother machine's Automatic Document Feeder (ADF), read this information:

 

About your Brother machine's ADF

Your Brother machine's ADF can hold up to 20 pages and feeds each page individually. Use standard 80 g/m2 (20 lb) paper. Always fan the pages before you put them in the ADF.

 

Verify the document(s) meet the required specifications for ADF use.

> Click here to see details of the document(s) meet the required specifications for ADF use.

 

 

Make sure you are loading the document correctly

> Click here to see how to load documents in the ADF.

 

  • If the document(s) are in the ADF correctly, your Brother machine's display (hereinafter called LCD) will read ADF Ready.
  • If the LCD does not read ADF Ready, verify the document(s) meet the required specifications for ADF use again.
     

Related Models

DCP-T720DW, DCP-T820DW, MFC-J4335DW, MFC-J4535DW, MFC-J815DW XL, MFC-J995DW(XL), MFC-T920DW, MFC-T925DW

If you need further assistance, please contact Brother customer service:

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