Images of the thumbnail page from the media (memory) card won't print.
This problem can occur if the file name or folder name you are using contains a space character.
For example, if the filename is: "Mike's pictures".
In this instance you must rename the file making sure you delete the space character or replace it with an underscore character, e.g. 'Mike's_pictures'.
DCP-110C, DCP-120C, DCP-130C, DCP-165C, DCP-330C, DCP-350C, DCP-385C, DCP-540CN, DCP-585CW, MFC-210C, MFC-240C, MFC-250C, MFC-290C, MFC-3320CN, MFC-3340CN, MFC-3820CN, MFC-420CN, MFC-440CN, MFC-4420C, MFC-465CN, MFC-4820C, MFC-490CW, MFC-5200C, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-790CW, MFC-820CW, MFC-845CW, MFC-885CW, MFC-990CW, MFC-J4310DW, MFC-J4410DW, MFC-J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-J835DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.