You can transfer faxes from your machine's memory to your PC if one of the following messages is displayed on the LCD:

• Unable to Clean XX
• Unable to Initialize XX or Unable to Init. XX
• Unable to Print XX
• Unable to Scan XX

Follow the steps below to transfer faxes to the PC:
 

1. Press Stop/Exit to interrupt the error temporarily.
    
2. Make sure you have installed Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer.
   Do one of the following:
   • (Windows 7, Windows 10 and Windows 11)
     
     From the or (Start) menu, select (All Programs or All apps >) Brother > Brother Utilities > [model name] > PC-FAX > Receive.
      
   • (Windows 8)
     1. Click (Brother Utilities).
     2. Select your model name from the drop-down list.
     3. Click PC-FAX and then click Receive.
3. Read and confirm the instructions on your computer.
   Faxes in the machine's memory will be sent to your computer automatically.