FAQs & Troubleshooting

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MFC-J805DW(XL)

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J805DW(XL)

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Date: 05/23/2019 ID: faq00000615_009

Forward a fax to another fax machine when my machine has a mechanical issue.

You can transfer faxes in the memory of your machine if one of the following messages is displayed on the machine's display (hereinafter called LCD):

 

  • Unable to Clean XX (Clean Unable XX)
  • Unable to Initialize XX or Unable to Init. XX (Init Unable XX)
  • Unable to Print XX (Print Unable XX)
  • Unable to Scan XX (Scan Unable XX)
  1. Press Stop/Exit to interrupt the error temporarily.
  2. Press Settings and select Service > Data Transfer > Fax Transfer.
  3. Do one of the following:

     

    • If the LCD displays No Data, there are no faxes left in the machine's memory.
      Press Right key, and then press Stop/Exit.
    • Enter the fax number where faxes will be forwarded.
  4. Press Black (Mono) Start.
  • If you have not set up your Station ID, you cannot enter Fax Transfer mode.
    > Click here to see how to set up the Station ID.
  • You can send the Fax Journal report to another fax machine.
    Press Settings and select Service => Data Transfer => Report Trans. in STEP 2.

 

Related Models

MFC-J491DW, MFC-J497DW, MFC-J805DW(XL), MFC-J815DW XL

If you need further assistance, please contact Brother customer service:

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