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MFC-8710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-8710DW

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Date: 07/13/2018 ID: faq00000011_031

Hollow print

Print Quality Problem - Hollow print

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications.
    Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
     
  • Choose Thick Paper mode in the printer driver.
    Or use thinner paper than you are currently using.
     
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Please refer to Safety and Legal Guide or Product Safety Guide available on the Manuals section.
     
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the FAQ "Replace Drum".
 

Related Models

DCP-7060D, DCP-7065DN, DCP-8110DN, DCP-8150DN, DCP-8155DN, FAX-2840, FAX-2940, HL-2280DW, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

If you need further assistance, please contact Brother customer service:

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