FAQs & Troubleshooting

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MFC-420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-420CN

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Date: 05/11/2006 ID: faq00002008_001

I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?

Resetting the network settings will resolve this issue. We recommend that you print a configuration page before resetting it.


To print the current network settings follow the steps listed below:
  1. Press Menu or Menu/Set key on the control panel.
  2. Press up or down navigation key until Print Reports appears and press Set or Menu/Set.
  3. Press up or down navigation key until Network Cofig appears and press Set or Menu/Set.
  4. The current network settings will be printed.
To reset the network settings follow the steps listed below:
  1. Press Menu or Menu/Set key on the control panel.
  2. Press up or down navigation key until LAN appears and press Set or Menu/Set.
  3. Press up or down navigation key until Factory Reset appears and press Set or Menu/Set.
  4. Now the network settings are reset and the issue should be resolved. Please reset the network configuration referring to the network configuration page you printed.

Related Models

MFC-420CN, MFC-5840CN, MFC-620CN, MFC-640CW

If you need further assistance, please contact Brother customer service:

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