Output sheets are completely black.
Please check the following points:
Clean the primary corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position.
To see how to clean the corona wire of the drum unit, click here.
The drum unit may be damaged. Put in a new drum unit.
To see how to replace the drum unit, click here.
If you need further assistance, please contact Brother customer service:
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.