QL-810W/810Wc

Preguntas frecuentes y solución de problemas

QL-810W/810Wc

Fecha: 10/18/2023 ID: faqp00001674_001

P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).

P-touch Editor does not support the AirPrint printer driver. You need to choose the CUPS printer driver.
To choose the CUPS printer driver, perform the following steps:

Choose Apple Menu => System Preferences => Print & Scan / Printers & Scanners.

Choose your Brother machine in the Printers section and check the printer driver in use.
If [Model name + AirPrint] is displayed for Kind, the AirPrint printer driver is chosen.

Click the + button.

Click the Default icon which is located at the top of the dialog box.

Choose your machine from the Name list.

Choose "[model name]+ CUPS" from the Use list.

If you cannot find "[model name]+ CUPS", the CUPS printer driver is not installed. Download and install the latest CUPS printer driver from the [Downloads] section.