Preguntas frecuentes y solución de problemas

Cerrar

SDX125e Titanium

Preguntas frecuentes y solución de problemas

Preguntas frecuentes y solución de problemas

SDX125e Titanium

¿No es su producto?

Fecha: 10/03/2018 ID: faqh00000757_001

"The mat cannot be recognized. The mat will unload." message appearing on the LCD. What does it mean?

Possible Causes (or Results)

 

Case1 : The dotted marks on the part of the mat that is inserted are dirty.
Case2 : The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
Case3 : The mat was inserted so that the side with the material attached is facing down.
Case4 : The mat was inserted in the wrong direction.
Case5 : The scanner glass is dirty.
Case6 : A mat designed specifically for this machine is not used.


 

 

Solutions


----- Case1 -----
 

Clean the dotted marks on the mat and their surrounding area.

image

 

----- Case2 -----
 

Attach the material while keeping it within the adhesive area of the mat.

image


 

----- Case3 -----

Insert the mat so that the side with the material attached is facing up.



----- Case4 -----
 

Insert the mat in the correct direction.

image

 

 

----- Case5 -----
 

Clean the scanner glass inside the machine.

For details, see  Cleaning the scanner glass.


 

 

----- Case6 -----
 

Replace the mat with one designed specifically for this machine.

 

Modelos relacionados

SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S

Si necesita asistencia, contáctese con el servicio al cliente de Brother:

Comentarios sobre el contenido

Para ayudarnos a mejorar el soporte, bríndenos sus comentarios a continuación.
Paso 1: ¿Cómo lo ayudó la información en esta página?
Paso 2: ¿Quiere agregar otros comentarios?

Observe que este formulario solo se utiliza para comentarios.