ADS-3000N
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FAQs & Troubleshooting |
![](/g/b/img/product/ads3000n_all.jpg)
ADS-3000N
Date: 05/14/2019 ID: faq00100465_001
Your Scanner Cannot Be Detected on the Network During Installation
Cause | Action | Interface |
Your computer is not connected to the network. | Make sure your computer is connected to a network, for example, a LAN environment or Internet services. For further support, contact your network administrator. | Wired/Wireless |
Your machine is not connected to the network. |
(Wired network)
(Wireless network) |
Wired/Wireless |
You use security software. |
|
Wired/Wireless |
You use a Wi-Fi router. | The privacy separator on your Wi-Fi router may be enabled. Disable the privacy separator. | Wireless |
Your Brother machine is placed too far from the Wireless access point/router. | Place your Brother machine within about 3.3 feet (1 meter) of the Wireless access point/router when you configure the wireless network settings. | Wireless |
There are some obstructions (walls or furniture, for example) between your machine and the Wireless access point/router. | Move your Brother machine to an obstruction-free area, or closer to the Wireless access point/router. | Wireless |
There is a wireless computer, Bluetooth-supported device, microwave oven, or digital cordless phone near the Brother machine or the Wireless access point/router. | Move all the devices away from the Brother machine or Wireless access point/router. | Wireless |
Related FAQs
ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W
If you need further assistance, please contact Brother customer service:
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