MFC-9970CDW
 |
Preguntas frecuentes y Solución de problemas |
MFC-9970CDW
Fecha: 05/13/2014 ID: faq00002584_000
No puedo escanear mediante un USB. (Mac OS X)
Siga los pasos a continuación para solucionar el problema.
- Asegúrese que no existan mensajes de error en la pantalla de la máquina Brother. De existir un mensaje de error, siga los pasos necesarios para deshacerse del mensaje de error antes de proceder. Refiérase a "Preguntas Frecuentes y Soporte Técnico" para información sobre el mensaje de error que esta recibiendo.
- Asegúrese que el cable USB esté seguradamente conectado directamente desde la máquina Brother a la Macintosh. No conecte el cable USB a los puertos USB del teclado de la Macintosh.
- Descargue e instale el controlador del escáner más actualizado disponible en la sección de Descargas de Brother Solution Center.
- Abra Device Selector y configure las especificaciones del escáner. > Haga clic aquí para ver cómo lanzar y utilizar Device Selector para configurar las especificaciones del escáner.
- Abra su aplicación del escáner y realice una prueba. El problema debería estar resuelto.
DCP-1000, DCP-110C, DCP-120C, DCP-130C, DCP-1400, DCP-165C, DCP-330C, DCP-350C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-7020, DCP-7030, DCP-7040, DCP-7060D, DCP-7065DN, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8080DN, DCP-8085DN, DCP-8110DN, DCP-8150DN, DCP-8155DN, DCP-9040CN, DCP-9045CDN, DCP-J125, DCP-J140W, DCP-J152W, DCP-L2520DW, DCP-L2540DW, DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, FAX-4750e, FAX-5750e, HL-2280DW, HL-3180CDW, HL-L2380DW, MFC-210C, MFC-230C, MFC-240C, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-3100C, MFC-3200C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-420CN, MFC-440CN, MFC-4420C, MFC-465CN, MFC-4800, MFC-4820C, MFC-490CW, MFC-495CW, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6800, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7225N, MFC-7240, MFC-7340, MFC-7345N, MFC-7360N, MFC-7365DN, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-820CW, MFC-8220, MFC-8420, MFC-8440, MFC-845CW, MFC-8460N, MFC-8480DN, MFC-8500, MFC-8510DN, MFC-8640D, MFC-8660DN, MFC-8670DN, MFC-8680DN, MFC-8690DW, MFC-8710DW, MFC-8810DW, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9340CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9700, MFC-9800, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J220, MFC-J245, MFC-J265W, MFC-J270W, MFC-J280W, MFC-J285DW, MFC-J410W, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J4310DW, MFC-J4320DW, MFC-J435W, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J460DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J485DW, MFC-J5330DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5830DW(XL), MFC-J5910DW, MFC-J5920DW, MFC-J5930DW, MFC-J615W, MFC-J625DW, MFC-J630W, MFC-J650DW, MFC-J6510DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6710DW, MFC-J680DW, MFC-J6910DW, MFC-J6930DW, MFC-J6935DW, MFC-J775DW(XL), MFC-J825DW, MFC-J835DW, MFC-J870DW, MFC-J875DW, MFC-J880DW, MFC-J885DW, MFC-J985DW(XL), MFC-L2680W, MFC-L2685DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2720DW, MFC-L2740DW, MFC-L5700DW, MFC-L5705DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8610CDW, MFC-L8850CDW, MFC-L8895CDW, MFC-L8900CDW, MFC-L8905CDW, MFC-L9550CDW, MFC-L9570CDW
Si necesita asistencia, contáctese con el servicio al cliente de Brother:
Comentarios sobre el contenido
Observe que este formulario solo se utiliza para comentarios.