Check the following points:

• Is the media suitable? Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.

• Is the paper damp? Replace the paper.

• The print head cartridge might be old or damaged. Replace the print head cartridge. To see how to replace the print head cartridge, click here.

• The power supply is defective. If the problem continues, we recommend you contact your dealer or Brother Customer Service.