FAQs & Troubleshooting

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MFC-7440N

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-7440N

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Date: 08/08/2022 ID: faq00002630_000

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

Error Screen

 

This error occurs if you double-click the wrong setup.exe file. Please go to the "[model name]" folder and double-click "Setup.exe" to start the installation.

Related Models

DCP-195C, DCP-375CW, DCP-7030, DCP-7040, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, FAX-2820, MFC-255CW, MFC-290C, MFC-3360C, MFC-490CW, MFC-6490CW, MFC-7220, MFC-7225N, MFC-7340, MFC-7420, MFC-7440N, MFC-7820N, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8480DN, MFC-8860DN, MFC-8880DN, MFC-8890DW, MFC-9010CN, MFC-9120CN, MFC-9440CN, MFC-9840CDW

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