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MFC-6490CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-6490CW

Not your product?

Date: 24/03/2016 ID: faq00000297_000

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2003/ Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012 environment. Only printing via network is supported in Windows Server 2003/ Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012.

Related Models

DCP-1610W, DCP-375CW, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, DCP-J100, DCP-J105, DCP-J152W, DCP-L2540DW, DCP-T500W, DCP-T700W, MFC-1910W, MFC-210C, MFC-255CW, MFC-490CW, MFC-6490CW, MFC-7220, MFC-7225N, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8480DN, MFC-8510DN, MFC-8840DN, MFC-8860DN, MFC-8880DN, MFC-8890DW, MFC-8910DW, MFC-9010CN, MFC-9120CN, MFC-9330CDW, MFC-9440CN, MFC-9840CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2720, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L8600CDW, MFC-L8850CDW, MFC-L9550CDW, MFC-T800W

If you need further assistance, please contact Brother customer service:

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