FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/04/2015 ID: faq00100141_000

White vertical lines or white stripes appear on the scanned image.

White vertical lines


Check the following points to resolve the issue:


  • The scanner is under direct sunlight.

    Move the scanner out of direct sunlight.


  • A light source is near the scanner.

    Move the scanner far away from the light source.


Related Models

PDS-5000, PDS-6000

If you need further assistance, please contact Brother customer service:

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