FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/04/2015 ID: faq00002881_002

My scanned images have black lines running through them, blank spaces, or are of overall bad quality.

This issue occurs if a foreign object, such as a paper clip or ripped paper, is stuck in the scanner.

Check the ADF slot and make sure that the slot is clear. If foreign objects are found, remove them from your scanner.


Related Models

PDS-5000, PDS-6000

If you need further assistance, please contact Brother customer service:

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