FAQs & Troubleshooting

Close

MFC-9840CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9840CDW

Not your product?

Date: 29/10/2019 ID: faq00100675_000

The driver installation finished successfully but I cannot print. (Linux)

Do the following:

  1. Open "http://localhost:631/printers" in your browser.
  2. Select the target printer and click it.
  3. Check the connection item.

If "usb usb:/dev/usb/lp0" or another printer name is displayed, reconfigure the printer as described below. If your printer is network-connected, reconfigure it regardless of the contents of the connection item. Depending on the Linux distribution or version, the procedures or descriptions may differ.

 

For USB connection

For network connection

 

For USB connection

  1. Connect the printer to the computer via USB and turn them on.
  2. Select Modify Printer from the Administration menu.
  3. Select the target printer from Local Printer.
  4. Select the options you want, and then click Continue to confirm your selection.
  5. Click Modify Printer.

 

For network connection

  1. Connect the printer to the network and turn it on.
  2. Select Modify Printer from the Administration menu.
  3. A list of connected printers appears. Select the target printer from Discovered Network Printers.
  4. Multiple identical printers may be listed depending on the supported network protocols. In that case, list them in descending order.
  5. If the printer is not listed, select Internet Printing protocol (http), click Continue, and then enter http://xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of the printer) on the displayed page.
  6. Select the options you want, and then click Continue to confirm your selection.
  7. Click Modify Printer.
  8. Try to print again.
  9. If you cannot print, repeat the steps from step 2, and then select a different printer in step 3.
    If you cannot print with any of the listed printers, after selecting Internet Printing protocol (http), enter the IP address manually.

    We recommend using a fixed IP address, not the IP address acquired from the DHCP.

 

 

Related Models

ADS-1100W, ADS-1200, ADS-1600W, ADS-1700W, ADS-2100, ADS-2200, ADS-2600W, ADS-2700W, DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-1510, DCP-1610W, DCP-165C, DCP-195C, DCP-330C, DCP-350C, DCP-375CW, DCP-385C, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-7055, DCP-7060D, DCP-8045D, DCP-8065DN, DCP-8070D, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J315W, DCP-L2640DW, DCP-L3551CDW, DCP-L3560CDW, DCP-L5510DN, DCP-L5600DN, DCP-T220, DCP-T300, DCP-T310, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, DS-620, DS-720D, FAX-1820C, FAX-1840C, FAX-2820, FAX-2840, FAX-2850, FAX-2920, FAX-2950, HL-1110, HL-1210W, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2150N, HL-2170W, HL-2240D, HL-2250DN, HL-2270DW, HL-2460, HL-2600CN, HL-2700CN, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-3260N, HL-3450CN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5250DN, HL-5270DN, HL-5340D, HL-5350DN, HL-5380DN, HL-5440D, HL-5450DN, HL-6050D, HL-6050DN, HL-6180DW, HL-7050, HL-7050N, HL-8050N, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L2460DN, HL-L2460DW(XL), HL-L3230CDN, HL-L3240CDW, HL-L3270CDW, HL-L3280CDW, HL-L5100DN, HL-L5210DN, HL-L6200DW, HL-L6210DW, HL-L6400DW, HL-L6415DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1910W, MFC-210C, MFC-215C, MFC-240C, MFC-250C, MFC-260C, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7360, MFC-7420, MFC-7450, MFC-7470D, MFC-7820N, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9160, MFC-9180, MFC-9320CW, MFC-9330CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-9880, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2510, MFC-J2720, MFC-J2730DW, MFC-J2740DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L2805DW, MFC-L2885DW, MFC-L3735CDN, MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5900DW, MFC-L5915DW, MFC-L6900DW, MFC-L6915DW, MFC-L8340CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW, PDS-5000, PDS-6000

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit