HL-3170CDW
FAQs & Troubleshooting |
HL-3170CDW
Date: 02/11/2012 ID: faq00000310_012
Jam 2-sided
If a paper jam occurs inside the duplex unit, follow these steps:
- Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
- Pull the paper tray completely out of the machine.
- Make sure that the jammed paper does not remain inside the machine.
- If paper is not caught inside the machine, check underneath the paper tray.
- If the paper is not caught in the paper tray, open the back cover.
- Use both hands to pull out the jammed paper slowly.
- Close the back cover until it locks in the closed position.
- Put the paper tray back in the machine.
Related FAQs
HL-3150CDN, HL-3170CDW
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