FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 12/25/2018 ID: faq00000309_022

Jam Rear

If a paper jam occurs behind the back cover, follow the steps below:


  1. Open the back cover.

    Open Back Cover
  2. Pull the blue tabs at the left and right sides toward you to release the fuser cover (1).

    Release Fuser Cover
  3. Use both hands to gently pull the jammed paper out of the fuser unit.

    Pull the Jammed Paper
  4. Close the fuser cover (1).

    Close Fuser Cover
  5. Close the back cover.

Related FAQs

Related Models

HL-L8250CDN, HL-L8350CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.