FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 28/04/2010 ID: faq00002411_006

Cover is Open

The following covers may not be completely closed. Check if the following covers are completely closed.

[NOTE]: Images shown below are from the representative product and may differ from your Brother machine.

  • Scanner cover:
    1. Lift the scanner cover.
    2. Firmly close the scanner cover:
      Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands. 

scanner cover


  • Ink cartridge cover:

    Firmly close the ink cartridge cover until it clicks.

ink cover


Related Models

DCP-J125, DCP-J140W, DCP-J315W, DCP-J715W, MFC-J220, MFC-J265W, MFC-J415W, MFC-J615W

If you need further assistance, please contact Brother customer service:

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