FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 09/12/2019 ID: faqp00100405_000

I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)

Your printer will return errors with smaller or bigger media width setting.


  1. Change the paper size setting from the cups web interface ("http://localhost:631/printers" -> "Set Printer Options") and perform "Print Test page" (The setting will be saved when you perform a printing.)
  2. Change the paper size parameter in "/usr/local/Brother/PTouch/inf/br(model name)rc" to the paper width.
  • The available parameter value is in the /etc/cups/ppd/(model name).ppd file.
  • This action will change the default printout paper size.

Related Models

PJ-622, PJ-623, PJ-662, PJ-663, PJ-763, PJ-763MFi, PJ-773, PJ-863, PJ-883, PT-9500PC, PT-9700PC, PT-P900W, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-580N, QL-650TD, RJ-2030, RJ-2050, RJ-2150, RJ-3050, RJ-3150, RJ-4230B, RJ-4250WB, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

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