FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 15/10/2019 ID: faqp00001666_000

The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.

error message

To solve this problem, update the firmware to the latest version. (Refer to "How to identify the printer's firmware version".)

You can download and install the firmware from the [Downloads] section of this web site.

Related Models

PJ-763, PJ-763MFi, PJ-773, TD-2020/2020A, TD-2120N, TD-2130N

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.