Scan Unable xx
The machine has a mechanical problem. Turn off the power switch and then turn it on again.
If the problem continues, call Brother customer service.
If your Brother machine has 2-Sided(Duplex) Scanning feature:
Document might be too long for 2-sided(duplex) scanning. Press Stop/Exit or (Cancel), and use the suitable size of paper for 2-sided(duplex) scanning.
If your machine has FAX function:
We recommend transferring your faxes to another fax machine or to your PC before turning off the power switch.
DCP-9055CDN, HL-L2380DW, MFC-8510DN, MFC-8910DW, MFC-8950DW, MFC-9140CDN, MFC-9340CDW, MFC-9460CDN, MFC-9970CDW, MFC-L2700DW, MFC-L2720DW, MFC-L2740DW, MFC-L8850CDW, MFC-L9550CDW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.