FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 06/09/2006 ID: faq00000713_000

Can I transfer faxes in the MFC's memory to the PC?

You can transfer the faxes from your machine's memory to your computer if one of the following messages is displayed on the LCD:


-Unit is too Hot
-Machine too Hot
-Unable to Init.
-Unable to Print
-Unable to Scan 


  1. Press Stop/Exit.
  2. Make sure you have installed MFL-Pro Suite on your PC, and then turn on PC Fax Receiving on the PC.
  3. Make sure you have set PC Fax Receive on the MFC. During setup the LCD will ask if you want to transfer the faxes to your PC.
  4. To transfer all faxes to your PC, press 1. To exit and leave the faxes in the memory, press 2.

  • For details about PC Fax Receive, see Using Brother PC-FAX software in the Software User's Guide on the CD-ROM or on the Web Download page.

  • If there is an error on the MFC's LCD, after the faxes have been tansferred disconnect the MFC from the power source for several minutes, and then reconnect it.

Related Models

MFC-7220, MFC-7420, MFC-7820N, MFC-9420CN

If you need further assistance, please contact Brother customer service:

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