FAQs & Troubleshooting

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MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9420CN

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Date: 17/11/2005 ID: faq00002004_001

How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)

You can set your Brother machine to do two types of easy dialing: One-Touch Dialing and Speed Dialing. If you lose electrical power, auto-dial numbers stored in memory will not be lost.

Storing One-Touch Dial numbers:
You can store twenty fax or telephone numbers on your Brother machine's One-Touch keys, which can then be dialed simply by pressing the appropriate One-Touch key followed by the Black(Mono) Start or Color(Colour) Start key. You can also store names with these numbers. When you dial a One-Touch number, the Brother machine's LCD displays the name or number as the call is dialed.


One-Touch keys are not the dial pad keys. They are the eight keys (labeled 1/9 - 8/16) located on the left of the control panel.

To store One-Touch numbers, please follow these steps:

  1. Press Menu/Set, 2 (Fax), 3 (Set Quick-Dial), 1 (One-Touch Dial).
  2. Press the One-Touch key where you wish to store the number. The LCD shows the number you selected.

To access numbers 9 through 16, hold down the Shift key as you press the appropriate One-Touch key.

  1. Press Menu/Set to select "Fax/Tel".
  2. Enter the number you want to store (up to 20 digits) and press Menu/Set.

If you want to enter a pause in the dialing sequence (to wait for an outside line, for example), press Redial/Pause as you're entering digits. Pressing Redial/Pause enters a 3.5-second pause when the number is dialed, and a dash appears on the screen.

  1. Use the dial pad to enter the name or company name (up to 15 characters) and press Menu/Set. If you want to store the number without a name, just press Menu/Set.
  2. Return to STEP 2 to store another One-Touch number or press the Stop/Exit key to exit the menu.

Storing Speed Dial numbers:
Speed Dial numbers are stored as three-digit locations on the dial pad of your Brother machine. Once you have designated a number to a Speed Dial location, said number can be dialed by pressing Search/Speed Dial, # (pound sign), the three-digit Speed Dial number, then the Black(Mono) Start or Color(Colour) Start key. The Brother machine can store 200 Speed Dial numbers. To store Speed Dial numbers, please follow these steps:

  1. Press Menu/Set, 2 (Fax), 3 (Set Quick-Dial), 2 (Speed-Dial).
  2. Use the dial pad to select the three-digit location (001 – 200) on which you want to store the number and press Menu/Set.
  3. Press Menu/Set to select "Fax/Tel".
  4. Enter the number you want to store (up to 20 digits) and press Menu/Set.

If you want to enter a pause in the dialing sequence (to wait for an outside line, for example), press Redial/Pause as you're entering digits. Pressing Redial/Pause enters a 3.5-second pause when the number is dialed, and a dash appears on the screen.

  1. Use the dial pad to enter the name or company name (up to 15 characters) and press Menu/Set. If you want to store the number without a name, just press Menu/Set.
  2. Return to STEP 2 to store another Speed Dial number or press the Stop/Exit key to exit the menu.

Changing One-Touch and Speed Dial numbers
If you try to store a One-Touch or Speed Dial number in a location where a number has already been stored, the screen displays the name or number currently stored there, then prompts you to either "1. Change or 2. Exit"

  1. Press 1 to change the number stored, or press 2 to exit without making a change.
  2. Enter a new number.

    • If you want to erase the whole number, press the Stop/Exit key when the cursor is to the left of the digits. Everything above and to the right of the cursor is deleted.

    • If you want to change a digit, press the Left or Right Arrow key to position the cursor under the digit you want to change, then type over it.

  3. Follow the instructions from STEP 4 under Storing One-Touch Dial Numbers or Storing Speed Dial Numbers.

Related Models

MFC-9420CN

If you need further assistance, please contact Brother customer service:

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