FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 26/04/2013 ID: faq00000011_008

White spots appear.

Please check the following points:

  • Change the paper to freshly unpacked paper, and then check that the problem was solved.

  • Check that the recommended paper was used.
    To see what is the recommended paper, click here.

  • Check that the room temperature is higher than 10 degrees in Celsius (50 degrees in Fahrenheit)

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