FAQs & Troubleshooting

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MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9420CN

Not your product?

Date: 29/10/2007 ID: faq00002435_000

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception".  What should I do?


This issue typically occurs when you copy and transfer a file downloaded from another PC, by CD-R or USB memory. To resolve this issue create a temporary folder or directory on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt.

 

Then save the downloaded self-extracting file in the temporary folder. You can then extract the file and run the install.

 

Related Models

DCP-130C, DCP-150C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-7010, DCP-8060, MFC-235C, MFC-240C, MFC-260C, MFC-440CN, MFC-465CN, MFC-5860CN, MFC-665CW, MFC-685CW, MFC-7420, MFC-7820N, MFC-8460N, MFC-885CW, MFC-8860DN, MFC-9420CN

If you need further assistance, please contact Brother customer service:

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