QL-820NWB/820NWBc
Veelgestelde vragen en probleemoplossing |
QL-820NWB/820NWBc
Datum: 11-07-2019 Nummer: faqp00100383_000
I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
If the DK roll installed in the printer does not match the 2-color mode setting in P-touch Editor, printing is not possible, and the following error message appears:
The Black/Red on White DK roll may be installed in the printer. Do the following:
- Click the [Cancel] button to cancel the print job.
-
Install the DK roll suitable for monochrome printing.
To continue using the Black/Red on White DK roll for monochrome printing, set the 2-color mode in P-touch Editor to ON. For more information, see "2-color Printing is not possible."
- Try printing again.
Verwante vragen
QL-800, QL-810W/810Wc, QL-820NWB/820NWBc
Heeft u meer hulp nodig, dan kunt u contact opnemen met de Brother-klantenservice.
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