FAQs & Troubleshooting

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MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-3420C

Not your product?

Date: 10/02/2010 ID: faq00002644_000

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

If you get an error like the following, please check the following points.

Error

Error
  • Internet Connection:
    The Windows Update requires an Internet connection. Please make sure that your computer is connected to the Internet.

  • Device Installation Settings:
    Follow the steps below to check the setting.
    1. Click Start => Control Panel => System and Security => System.
    2. Click Advanced system settings.
      System

    3. Click Hardware tab and Device Installation Settings.
      System Properties

    4. Make sure that the option "Yes, do this automatically (recommended)" is selected.
      - If the option "Yes, ... " is selected, click Cancel to close the Device Installation Settings dialog, and then click Cancel to close the System Properties dialog.

      - If not, please select the option "Yes, ... " and click Save Changes to save the setting, and then click OK to close the System Properties dialog.
      Device Installation Settings

Related Models

DCP-110C, FAX-1820C, FAX-1840C, FAX-2850, HL-1230, HL-1240, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2600CN, HL-3260N, HL-3450CN, HL-4200CN, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5170DN, MFC-210C, MFC-3220C, MFC-3240C, MFC-3420C, MFC-410CN, MFC-4800, MFC-5840CN, MFC-620CN, MFC-8440, MFC-8820D, MFC-8840D, MFC-9180, MFC-9880

If you need further assistance, please contact Brother customer service:

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