FAQs & Troubleshooting

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DCP-T310

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 02/06/2020 ID: faq00100483_000

I cannot install the Brother printer driver (Mac)

  1. An error message appears when I install the Full Driver & Software Package
  2. I cannot use the CD-ROM supplied with my Brother machine (not available in all countries)
  3. When installing the driver, I am asked to type my password to install the software

1. An error message appears when I install the Full Driver & Software Package 

 

  1. From the Apple menu, click System Preferences > Security & Privacy.

      System Preferences
     
  2. Make sure that App Store and identified developers under Allow apps downloaded from: is selected.
    If it is not, select it after clicking Click the lock to make changes.
    If you select the App Store option, the installer may not work correctly.

      Allow apps downloaded from
    Allow apps downloaded from
     
  3. Try to download and install the file again.
     

2. I cannot use the CD-ROM supplied with my Brother machine (not available in all countries)

 

3. When installing the driver, I am asked to type my password to install the software

Depending on how your Mac operating system was configured you may be required to enter the administrator password to install software or drivers.

 

Type your password to allow this.

 

If you are not sure what the password of your Mac is, contact Apple or your organizations network administrator.

Related Models

ADS-1100W, ADS-1600W, ADS-2100, ADS-2400N, ADS-2600W, ADS-2800W, ADS-3000N, DCP-1610W, DCP-L2540DW, DCP-L2550DW, DCP-L3551CDW, DCP-L5600DN, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, HL-1210W, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L5100DN, HL-L6400DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1910W, MFC-1915W, MFC-J2320, MFC-J2330DW, MFC-J2720, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2770DW, MFC-L3750CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW

If you need further assistance, please contact Brother customer service:

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