The message Ink Low will be displayed on the machine's display (hereinafter called LCD) of the Brother machine if the amount of remaining ink in one or more of the ink tanks is low.
This error message may appear if the ink dot counter is incorrect even if some ink remains.
Look Through the window of the ink tank to confirm the actual amount of the remaining ink.
If the remaining ink level is at or below the lower line under the minimum fill mark, refill the ink tank.
A message may appear on the LCD to verify whether the ink tanks were refilled.
Press the Up arrow key or the Right arrow key (Yes) or Yes to reset the ink dot counter for the refilled color.
Press the Down arrow key or the Left arrow key (No) or No for the non-refilled colors.
> Click here to see how to refill the ink tank.
Check that you are using "Genuine" Brother replacement ink.
For the order number (Order No.) of the ink bottle, click here to see the Consumables & Options page.
If you are using non-Brother ink, we recommend you refill the ink with genuine Brother ink bottle.
> Click here for more information about Genuine Brother Supplies.
DCP-T310, DCP-T510W, DCP-T710W, HL-T4000DW, MFC-T4500DW, MFC-T810W, MFC-T910DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.