Cannot print after a Windows 10 update (June 2020)
To be able to print again using your Brother machine, follow the instructions below:
- Make sure the machine is connected to your computer and that they are both powered on.
- Restart your computer.
If you still cannot print, update your Windows 10 to the latest version. Follow the instructions below.
How to update Windows 10
- Click Start > Settings > Update & Security > Windows Update and select Check for updates.
- Once the update appears, click Download and install.
If you still cannot print, see the related FAQs.
DCP-110C, DCP-115C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-1510, DCP-1610W, DCP-165C, DCP-195C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-7055, DCP-7060D, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J315W, DCP-L2540DW, DCP-L2550DW, DCP-L3551CDW, DCP-L5600DN, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, FAX-1360, FAX-1820C, FAX-1840C, FAX-2820, FAX-2840, FAX-2850, HL-1110, HL-1210W, HL-1230, HL-1240, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2030, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2170W, HL-2240D, HL-2250DN, HL-2270DW, HL-2600CN, HL-2700CN, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-3260N, HL-3450CN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4200CN, HL-4570CDW, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5170DN, HL-5240, HL-5250DN, HL-5270DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5380DN, HL-5440D, HL-5450DN, HL-6050D, HL-6050DN, HL-6180DW, HL-7050, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L3230CDN, HL-L5100DN, HL-L6400DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1910W, MFC-1915W, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-4800, MFC-490CW, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7360, MFC-7420, MFC-7450, MFC-7820N, MFC-7840N, MFC-7840W, MFC-7860DW, MFC-795CW, MFC-8220, MFC-8380DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-885CW, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9180, MFC-9320CW, MFC-9330CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-9880, MFC-9970CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3530DW, MFC-J3720, MFC-J3930DW, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6910DW, MFC-J825DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2770DW, MFC-L3750CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.