DCP-L6600DW
Preguntas frecuentes y Solución de problemas |
DCP-L6600DW
Fecha: 21/01/2019 ID: faq00003183_001
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
To resolve this issue and be able to scan again, follow the recommendations below:
The error message below appears for some reason.
For example: CC3-202-00000008, CC4-202-00000008
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Make sure your Brother machine is connected to the computer:
Connection type Check USB - Make sure the cable is securely connected to both your Brother machine and the computer.
- If you are using a USB hub, remove it and connect your Brother machine directly to the computer.
- Make sure the cable between your Brother machine and the computer is 2 meters or less.
Wired Make sure the cable is securely connected to both your Brother machine and the router/access point. Wireless > Click here to verify the Brother machine connected to the Wireless Network. -
Check your Brother machine’s display (hereinafter called LCD):
- Make sure the date and time are displayed on the LCD.
- If the LCD displays an error message, see the Online User's Guide for a solution.
- If you are using a firewall/security software, temporarily disable it.
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Make sure the stisvc service is running in the background:
- Press the Ctrl, Alt and Del keys on the keyboard simultaneously.
- Click Task Manager.
- Click Services.
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Make sure the Status of stisvc is Running.
If stisvc is Stopped, right click stisvc and click Start Service.
- Try to scan using another program such as MS Paint, Scanner and Camera Wizard, or Windows Photo Gallery.
- Restart the computer.
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Reinstall your Brother machine's software and drivers.
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Uninstall the Brother software and drivers.
> Click here to see how to uninstall the drivers (For Windows). -
When finished, download and install the Full Driver & Software Package.
The installation instructions are available on the download page.
> Click here to download Full Driver & Software Package in the Downloads section.
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Uninstall the Brother software and drivers.
ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W, DCP-1617NW, DCP-165C, DCP-350C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-7030, DCP-7040, DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-8080DN, DCP-8085DN, DCP-8150DN, DCP-8155DN, DCP-9020CDN, DCP-9040CN, DCP-9045CDN, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J152W, DCP-L2540DW, DCP-L2551DW, DCP-L3551CDW, DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, DCP-L6600DW, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, HL-L3290CDW, MFC-230C, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-465CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-685CW, MFC-6890CDW, MFC-7340, MFC-7360N, MFC-7440N, MFC-7460DN, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8480DN, MFC-8710DW, MFC-885CW, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J265W, MFC-J270W, MFC-J280W, MFC-J285DW, MFC-J410, MFC-J410W, MFC-J415W, MFC-J430W, MFC-J4310DW, MFC-J4420DW, MFC-J4510DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J497DW, MFC-J5330DW, MFC-J5620DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J630W, MFC-J6510DW, MFC-J6530DW, MFC-J6545DW(XL), MFC-J6710DW, MFC-J6720DW, MFC-J6730DW, MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J825DW, MFC-J870DW, MFC-L2700DW, MFC-L2710DW, MFC-L2720DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L3710CW, MFC-L3750CDW, MFC-L5700DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L8610CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9570CDW, MFC-T4500DW, MFC-T800W, MFC-T910DW
Si necesita asistencia, contáctese con el servicio al cliente de Brother:
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