FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 25/10/2018 ID: faqp00100213_000

How do I download drivers and applications in Windows 10?

The download process varies depending on your browser. Follow the steps below to download the file.


  1. Go to the [Downloads] section.

  2. Select your OS and click [Search].

  3. Select the software you want to install.

  4. When the [End-User License Agreement for Brother Software] page appears, read the description first.
    Click [Agree to the EULA and Download].


  5. (Microsoft Edge)

    (Internet Explorer 11)

    (Google Chrome™)


    Microsoft Edge


    1. Downloads will start automatically.




    2. After the download has completed, click [x].




    Internet Explorer 11


    1. Click [Save].




    2. After the download has completed, click [x].




    Google Chrome™


    1. Downloads will start automatically.




    2. After the download has completed, click [x].




  6. The downloaded files will be saved in the [Downloads] folder by default.


    1. Click [File Explorer].




    2. Open the [Downloads] folder from [Quick access].



    3. Run the downloaded file and follow the installation procedure.

Related Models

PJ-723, PJ-763, PJ-763MFi, PJ-773, PT-2430PC, PT-2730, PT-7600, PT-9700PC, PT-9800PCN, PT-E550W, PT-E800T, PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW, QL-1060N, QL-1100, QL-1110NWB, QL-700, QL-720NW, QL-800, RJ-3150, RJ-4230B, TD-2020, TD-4410D, TD-4420DN

If you need further assistance, please contact Brother customer service:

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