FAQs & Troubleshooting

Close

DS-720D

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 15/10/2018 ID: faq00003068_000

Driver busy

The scanning application in use crashed or the scanner driver is locked with administrator rights.

Remove the USB cable from your computer. Reconnect the USB cable to the computer, and launch the application again.

Related Models

DS-620, DS-720D

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.