FAQs & Troubleshooting

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DS-620

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 15.10.2020 ID: faq00100180_006

Install Presto!® PageManager® onto Windows 10.

You can install Presto!® PageManager® from the CD-ROM supplied with your Brother machine. Check the OS written on the CD-ROM label and follow the steps applicable for your case.

 

 

Case A: Windows 10 is written on the CD-ROM label.

 

  1. Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
  2. Do one of the followings:

     

    • If the opening screen appears automatically, go to STEP 3.
       
    • If does not, open the CD/ DVD drive and then double-click the start.exe to run the opening screen.
      Double-click the start.exe
       
  3. Choose your model (if needed) and language, and then follow the onscreen instruction to install Presto!® PageManager®.

    If the User Account Control screen appears during installation, click Yes.

 

Case B: Windows 10 is NOT written on the CD-ROM label.

 

  1. Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
  2. Do one of the followings:

     

    • If the CD/ DVD drive folder opens automatically, go to STEP 4.
    • If does not, go to STEP 3.
       
  3. Click File Explorer.
    FileExplorer

  4. Open pagemanager folder.
  5. Open program folder.
  6. Double-click the setup.exe.
  7. Follow the onscreen instruction to install Presto!® PageManager®.

    If the User Account Control screen appears during installation, click Yes.

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If you need further assistance, please contact Brother customer service:

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