FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9420CN

Not your product?

Date: 26.06.2007 ID: faq00000666_000

Why does my computer become unresponsive when using the USB interface to connect the Brother machine?

When the Brother machine is connected using the USB interface and the computer is not used or idle for a period of time the computer may become unresponsive. This is caused by the "Power Management" feature of your computer. To correct this issue, please set Power Management to OFF in your system BIOS setting.


To change the BIOS setting, please refer to the user's guide or contact the manufacturer of your computer.

Related Models

DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-135C, DCP-150C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-7010, FAX-2820, FAX-2850, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-260C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5460CN, MFC-620CN, MFC-665CW, MFC-685CW, MFC-7220, MFC-7420, MFC-7820N, MFC-8220, MFC-8820D, MFC-8840D, MFC-885CW, MFC-9160, MFC-9180, MFC-9420CN, MFC-9660, MFC-9880

If you need further assistance, please contact Brother customer service:

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