Smudges on printed pages (Poor fixing)
Check the following points to resolve the issue:
- Make sure the Media Type setting in the driver matches the type of paper you are using.
- Choose the Improve Toner Fixing mode in the printer driver. If this selection does not provide enough improvement, change the printer driver setting for Media Type to a thick setting. If you are printing an envelope, choose Env. Thick.
DCP-L5500DN, DCP-L6600DW, HL-L5000D, HL-L5050DN, HL-L5100DN(T), HL-L5200DW(T), HL-L6250DN, HL-L6300DW(T), HL-L6400DW(T), MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6970DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.