Smudges on printed pages (Poor fixing)
Check the following points to resolve the issue:
- Make sure the Media Type setting in the driver matches the type of paper you are using.
- Choose the Improve Toner Fixing mode in the printer driver. If this selection does not provide enough improvement, change the printer driver setting for Media Type to a thick setting. If you are printing an envelope, choose Env. Thick.
To help us improve our support, please provide your feedback below.